What is emotional intelligence? The term was first used in
1990 by Peter Salovey and John Mayer, American psychology professors. Emotional
intelligence (“EI”) refers to the ability to identify and manage one’s own
emotions, as well as the emotions of others. Have there ever been times in the
workplace when you simply wanted to lash out or scream ? Of course there have,
many times if you’re like me. However, it is how we channel that energy that
makes the difference.
According to Psychology Today, EI is said to
have three skills: (1) emotional awareness; (2) the ability to use your
emotions in a productive manner – such as problem solving; and (3) the ability
to manage emotions – such as regulating your emotions and helping others to do
the same.
Back in the late 1990’s I watched an interview with Bill
Romanowski, former NFL linebacker. I heard him say something that has stuck
with me since. He said “emotion high, logic low.” If you are extremely
emotional about something, are you able to logically process information
associated with that particular situation? No, you are not. Conversely, if your
emotions are low, your ability to process information and make productive
decisions increase significantly. I think Mr. Romanowski was on to something
very profound.
Is EI important? Yes. Why? Because when we have high
emotional intelligence we are able to communicate more productively and make
better decisions. That leads to a more productive workplace, better
relationships, and a happier life!
As always, thanks for reading!
